Local Inbound/Origination

Fixed DID Charges

Fixed DID charges include the non-recurring setup charges and recurring monthly charges associated with DID subscriptions. Inbound call rates are listed separately.

Qty. Setup Per-Month
1 $1.00 ** $1.25
20-block * $19.95 ** $19.95
100-block * $49.95 ** $79.95
  • *Blocks can only consist of contiguous DIDs
  • **Prices starting at
  • = Non-recurring charge
  • = Monthly recurring charge

Inbound Call Rates

Billing Option Incremental Rate
Per-Minute $0.012/minute

Local Number Portability Orders

Number Portability allows telephone numbers residing with your existing provider to be transferred as DIDs into the Flowroute network. Price breaks may be offered for large orders on a case-by-case basis.

Port Order DID Setup Charge DID Per-Month
First Number $7.50 $1.00 $1.25
Additional Numbers* $7.50 / number $1.00 $1.25
  • *All numbers per port order must either be contiguous or be in the same ratecenter. Additional numbers that are not contiguous or not in the same ratecenter must be created as a separate port order.

Cancellations & Fees

Port order cancellation fees only apply to port orders that have gone through the submitted status. All port orders in the pending or processing status can be cancelled without a fee.

Local Port Order Toll-Free Port Order
Cancellation Fee $10.00 / number $0.00 / number
Expedited Cancellation Fee / number * / number *
Number Slam $300.00 / number * $300.00 / number *

If a port order is cancelled, then resubmitted you will need to re-pay the porting fee.

Toll-free Inbound/Origination

Single DIDs

Billing Option Setup Charge Monthly Recurring Charge
Per-Minute* $1.00 ** $1.25/month
  • *Toll-free DIDs may only use the Per-Minute billing option.
  • **May vary depending on the desirability of the DID number pattern. Actual price is confirmed at the time of purchase for each DID.

Inbound Call Rates

Please see the inbound toll-free rates page for a detailed breakout.

Toll-Free Number Portability Orders

Number Portability allows telephone numbers residing on other providers to be transferred as DIDs into the Flowroute network.

First Number Additional Numbers
$0** $0 / number
  • *Price breaks may be offered for large orders on a case-by-case basis.
  • **Standard DID setup charges apply at the time of port order activation.

E911

E911 Charges

Monthly Recurring Charge
$1.39/month per DID association

CNAM

CNAM Charges

CNAM Lookup CNAM Storage
$0.0039 per lookup Free

Outbound/Termination

Please see the outbound rates page for a detailed breakout.

Messaging

Long code SMS

Inbound Message Outbound Message
$0.004 $0.004

Toll-Free SMS

Inbound Message Outbound Message
$0.0075 $0.0075

Notes: For details on how concatenation works, please visit our developer portal.

Taxes, Fees & Surcharges

Federal USF

Flowroute assesses a Federal Universal Service Fund (FUSF) charge on non-exempt accounts for interstate and international telecommunications services. These charges, as applicable, will appear as separate line items on your bills in accordance with Federal Communications Commission guidelines. Carriers and service providers that resell Flowroute's services may be exempt from Flowroute's FUSF charges. You will be required to complete our FUSF "Exemption Certificate" in order to claim an exemption from Flowroute's FUSF charges. All claimed exemptions are subject to verification by Flowroute.

For more information about FUSF contribution requirements, please see the links below.